Privacy Policy

Last Updated: September 17, 2026.

 

Welcome to Dash Away Hauling. These Terms of Service explain the conditions governing the use of our website and the services we provide.

 

Please read these terms carefully before requesting or scheduling services.

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1. Introduction

Dash Away Hauling ("we," "our," or "us") respects your privacy and is committed to handling your personal information responsibly.

 

This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request a quote, communicate with us, or use our junk removal, dumpster rental, landscaping, and related services.

 

By contacting us or using our services, you acknowledge that you have been provided access to this Privacy Policy.

 

2. Information We Collect

We may collect personal information that you voluntarily provide when requesting a quote, scheduling services, making a payment, or communicating with us.

 

Contact Information

This may include your name, telephone number, email address, billing address, and service address.

 

Service Information

We may collect information about the services you request, including:

• Property location and service address

• Types and quantities of items requiring removal

• Dumpster rental and scheduling details

• Property access instructions

• Project descriptions and service preferences

• Photographs or videos you provide for estimates

 

Payment and Transaction Information

We accept credit cards, Venmo, Zelle, checks, and cash. We may maintain invoices, payment amounts, transaction dates, and payment status for billing and business recordkeeping purposes.

 

Credit card payments are processed through third-party payment providers. Dash Away Hauling does not store complete credit card numbers or payment card information.

 

Website Usage Information

Our website and its service providers may automatically collect certain technical information, including IP addresses, browser types, device information, pages visited, and interactions with our website.

 

The information collected depends on the website features, cookies, and third-party tools in use.

 

Communication Information

We may retain records of communications with customers, including emails, text messages, and website contact form submissions. Dash Away Hauling does not record telephone calls.

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3. How We Use Your Information

We use personal information as reasonably necessary to operate our business and provide requested services.

 

This may include:

• Responding to inquiries and providing estimates

• Scheduling and completing service appointments

• Coordinating dumpster deliveries and pickups

• Communicating about ongoing projects

• Processing payments and maintaining invoices

• Providing customer support

• Maintaining business and transaction records

• Improving our website and customer experience

• Preventing fraud and protecting our business

• Complying with applicable legal obligations

 

We may also use contact information to send promotional communications where permitted by law and consistent with any required consent.

 

You may request to stop receiving promotional communications at any time.

 

Requests to stop marketing communications will not prevent us from sending necessary messages about an existing service appointment, payment, or other ongoing business transaction.

 

4. Photos and Videos

Customers may send photographs or videos to help us understand the scope of a project, prepare estimates, and coordinate services.

 

We use customer-provided photos and videos only for purposes related to their requested services.

 

Dash Away Hauling uses its own photographs and videos for website content, advertising, and social media. Customer-submitted photos are not used for marketing without the customer's permission.

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5. How We Share Information

We may share personal information with third parties when reasonably necessary to provide our services, operate our business, or comply with applicable law.

 

Depending on the services and technology we use, these parties may include:

Website and Technology Providers

 

Companies that provide website hosting, online forms, scheduling tools, analytics, and other website functionality.

 

Payment Processors

Third-party payment providers that process payments and maintain transaction records.

 

Service Providers

Vendors, subcontractors, or other service providers involved in delivering requested services, when applicable.

 

Professional Advisors

Accountants, attorneys, insurance providers, and other professional advisors when reasonably necessary.

 

Legal Authorities

Government agencies, courts, or other authorized parties when disclosure is required by applicable law or legal process.

 

Advertising and Data Sharing

Dash Away Hauling does not sell customer personal information or share customer information with third parties for targeted advertising. We do not disclose customer contact information to advertising platforms for marketing purposes.

 

6. Cookies and Website Tracking

Our website is built using Wix and may use cookies or similar technologies.

 

Cookies are small files that websites place on a visitor's device to support website functionality, remember preferences, and collect information about how the website is used.

 

Depending on the features enabled, our website may use the following categories of cookies:

 

Essential Cookies

These support basic website functionality, security, and operation.

 

Analytics Cookies

These may help us understand website traffic, visitor interactions, and website performance.

 

Advertising Cookies

If advertising or remarketing tools are enabled, these may be used to measure advertising performance or support relevant advertising.

 

The specific cookies used depend on our active Wix settings and installed third-party services.

Visitors may be able to manage certain cookie preferences through our website's cookie settings or their browser controls.

 

7. Marketing Communications

We may send marketing emails, promotional messages, or service announcements where permitted by applicable law.

 

Where consent is required, we will obtain it before sending marketing communications.

 

You may request to stop receiving promotional communications by following the unsubscribe instructions in the message, when provided, or contacting us directly.

 

To request removal from our marketing communications, email: info@dashawayhauling.com

 

We may continue sending non-promotional communications necessary to complete requested services or maintain an existing business relationship.

 

8. Data Security

Dash Away Hauling takes reasonable steps to protect customer information from unauthorized access, disclosure, or misuse.

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We use third-party payment providers to process credit card transactions and do not store complete credit card information.

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We generally do not request sensitive payment information through email, text messages, or website contact forms. In special circumstances where additional payment information is necessary, we will explain what information is needed and how it should be provided.

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No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

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9. How Long We Keep Information

Dash Away Hauling retains customer information for business recordkeeping purposes, including service requests, invoices, transaction records, photographs, videos, and customer communications.

 

We do not currently have a fixed retention or deletion schedule. We maintain records for ongoing business operations, customer service, accounting, and other legitimate business purposes.

 

We will review requests to delete personal information and comply with applicable legal requirements, including any obligations to retain certain business or financial records.

 

10. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

 

These may include the right to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Opt out of certain uses or disclosures of personal information.

• Withdraw consent where processing depends on consent.

 

Not all rights apply in every jurisdiction or to every business.

 

Requests may be subject to identity verification, applicable legal exceptions, and recordkeeping requirements.

 

To submit a privacy-related request, contact: info@dashawayhauling.com

 

We will review and respond to requests in accordance with applicable law.

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11. Children's Privacy

Our website and services are intended for individuals seeking residential or commercial hauling and related services.

 

Our website is not directed toward children under the age of 13.

 

We do not knowingly collect personal information online from children under 13.

 

If you believe a child has provided us with personal information, please contact us so we can review the situation and take appropriate action.

 

12. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.

 

These services operate independently and may have their own privacy policies and information-handling practices.

We encourage visitors to review the privacy policies of third-party services before providing personal information.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or applicable legal requirements.

 

When changes are made, we will post the updated policy on our website and revise the "Last Updated" date.

 

Where required by law, we will provide additional notice or obtain consent before making material changes to how personal information is used.

 

14. Contact Us

If you have questions about this Privacy Policy or how Dash Away Hauling handles personal information, please contact us.

 

Dash Away Hauling

Phone: (512) 434-3929

Email: info@dashawayhauling.com

Website: https://www.dashawayhauling.com