Terms of Service

Last Updated: September 17, 2026

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PART I: WEBSITE TERMS

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1. Acceptance of Website Terms

 

By accessing or using the Dash Away Hauling website, you agree to these website terms.

 

Our website provides information about our services, service areas, pricing, and contact options. Information displayed on the website is intended for general informational purposes and does not constitute a binding service agreement or guarantee of availability.

 

Submitting a contact form, requesting a quote, or communicating with Dash Away Hauling does not automatically establish a confirmed service appointment.

 

Service-specific terms must be communicated and agreed upon as part of the applicable booking, estimate, or service agreement.

 

2. Website Information and Availability

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We make reasonable efforts to keep our website accurate and up to date. However, service descriptions, pricing, availability, and other information may change.

 

We do not guarantee that all services are available in every location or that same-day or next-day appointments will always be available.

 

We reserve the right to modify, suspend, or discontinue website features or service offerings.

 

3. Website Content

 

Website content, including original text, photographs, graphics, logos, and branding, is owned by Dash Away Hauling or used with permission.

 

Visitors may not reproduce or commercially use our original website content without authorization, except as permitted by law.

 

4. Contact Forms and Communications

 

When you contact Dash Away Hauling through our website, telephone, text message, or email, you agree to provide accurate information about your requested services.

 

We may use the contact information you provide to respond to inquiries, prepare estimates, coordinate appointments, and communicate about your requested services.

 

Submitting an inquiry does not, by itself, constitute consent to receive unrelated marketing messages.

 

Our collection and handling of personal information are also governed by our Privacy Policy.

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PART II: SERVICE TERMS

 

The following terms apply to junk removal, dumpster rentals, cleanouts, demolition, landscaping, and other services when incorporated into an accepted estimate, booking, or service agreement.

 

5. Services Provided

 

Dash Away Hauling provides residential and commercial services, including:

• Full-service junk removal and hauling

• Roll-off dumpster rentals

• Residential and commercial property cleanouts

• Estate and hoarding cleanouts

• Furniture and appliance removal

• Construction and renovation debris removal

• Brush, tree limb, and yard debris removal

• Shed and small-structure demolition

• Land clearing and site preparation

• Sod installation and landscaping services

• Rock, gravel, soil, and mulch delivery and installation

 

Services are subject to equipment availability, site conditions, material restrictions, and the scope of work agreed upon with the customer.

 

We reserve the right to decline work that presents safety risks, exceeds our equipment capabilities, involves prohibited materials, or falls outside our available services.

 

6. Estimates and Scope of Work

 

Estimates are based on the information provided by the customer, including photographs, descriptions, estimated volume, material type, weight, site access, and other relevant details.

 

Estimates provided through photographs, videos, text messages, or telephone conversations may require adjustment if actual conditions differ materially from the information originally supplied.

 

Examples include:

• Additional items or debris not included in the original estimate

• Unexpectedly heavy materials

• Hidden debris or materials

• Restricted or difficult property access

• Additional labor or equipment requirements

• Changes to the agreed scope of work

 

Dash Away Hauling will communicate material changes to the estimate and obtain customer approval before performing additional work that results in additional charges.

 

Customers are responsible for identifying the items and materials intended for removal before work begins.

 

7. Scheduling and Cancellations

 

Service appointments must be scheduled and confirmed in advance.

 

We request at least 24 hours' notice when customers need to cancel or reschedule an appointment.

 

Dash Away Hauling does not charge a cancellation fee.

 

Customers may request cancellation or rescheduling by calling or texting (512) 434-3929.

 

Rescheduled appointments are subject to availability.

 

If a customer has prepaid for services, any applicable refund will be determined by the services already performed, the specific payment agreement, and applicable law.

 

Work already completed and other charges expressly agreed upon by the customer are not automatically waived by cancellation.

 

Any applicable statutory cancellation rights take precedence over this policy.

 

8. Pricing and Payment

 

Pricing depends on the specific service requested.

 

Junk removal pricing may be based on the volume, weight, type, and quantity of materials, as well as labor and disposal requirements.

 

Dumpster rental pricing may depend on the rental period, included weight allowance, number of emptyings, material type, and additional services requested.

 

Landscaping, demolition, and site preparation pricing may depend on labor, equipment, materials, disposal costs, and project scope.

 

Payment requirements vary by job and will be communicated through the applicable estimate, invoice, booking confirmation, or service agreement.

 

Depending on the project, payment may be required before service, upon completion, or according to an agreed payment schedule.

 

Customers agree to pay the charges included in their accepted agreement, together with any additional charges they subsequently authorize.

 

Applicable sales taxes will be charged when required by law.

 

Accepted payment methods: Zelle, Venmo, Cash, Check, or Credit Card.

 

9. Dumpster Rental Terms

 

The following provisions apply to customers renting a dumpster from Dash Away Hauling.

 

9.1 Rental Period

 

The rental period begins and ends according to the dates specified in the customer's rental agreement.

 

Any extensions must be arranged with Dash Away Hauling and may be subject to additional charges disclosed and agreed upon by the customer.

 

9.2 Weight and Loading Limits

 

Customers must comply with the weight and loading limits stated in their rental agreement.

 

Dumpsters must not be loaded beyond the top edge of the container or in a manner that prevents safe transportation.

 

Exceeding the agreed weight allowance or loading restrictions may result in additional charges or require the customer to remove excess materials before pickup.

 

9.3 Permitted Materials

 

Customers may place only approved materials in the dumpster.

 

Certain heavy materials, including concrete, dirt, rock, and similar debris, may require special arrangements due to weight restrictions.

 

Customers should obtain approval before loading unusually heavy or specialty materials.

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9.4 Additional Emptyings

 

Customers may request additional dumpster emptyings during the rental period.

 

Additional emptyings are subject to availability and the rates specified in the applicable rental agreement.

 

9.5 Dumpster Placement

 

Customers are responsible for identifying an appropriate location for dumpster delivery.

 

The placement area must provide adequate space, clearance, and access for delivery and removal.

 

Customers are responsible for obtaining any required permission from property owners, homeowners associations, or applicable authorities before placement.

 

Dash Away Hauling may decline a requested placement location if it cannot be accessed safely.

 

9.6 Dumpster Ownership

 

All dumpsters provided by Dash Away Hauling remain the property of Dash Away Hauling.

 

Rental customers do not acquire ownership of the dumpster.

 

Customers may not move, relocate, modify, transfer, or allow unauthorized parties to remove a dumpster without prior approval.

 

9.7 Dumpster Damage

 

Customers are responsible for damage to the dumpster that they cause during the rental period, excluding ordinary wear and tear.

 

This includes damage resulting from improper loading, unauthorized movement, misuse, or other actions attributable to the customer.

 

Customers are responsible for reasonable, documented repair or replacement costs for damage they cause.

 

Dash Away Hauling will communicate the nature of the damage and applicable charges.

 

10. Long-Term Dumpster Rentals

 

Long-term dumpster rentals are subject to the specific terms agreed upon with the customer.

 

The applicable agreement will identify the initial rental term, payment requirements, included emptyings, additional emptying rates, and any renewal provisions.

 

Any upfront payment requirements must be disclosed before the customer accepts the agreement.

 

Long-term rental pricing and service arrangements may differ from standard short-term dumpster rentals.

 

The dumpster remains the property of Dash Away Hauling throughout the rental period.

 

Early termination, renewal, and any refund arrangements will be governed by the customer's specific written agreement and applicable law.

 

11. Prohibited Materials

 

For safety, environmental, and disposal reasons, Dash Away Hauling does not accept certain materials.

 

Prohibited materials include, but are not limited to:

• Hazardous waste and toxic substances

• Paint and paint-related chemicals

• Oil and automotive fluids

• Fuels and flammable liquids

• Chemical solvents and pesticides

• Propane tanks

• Pressurized cylinders and air canisters

• Medical waste and used needles

• Biological waste

• Radioactive materials

• Other materials prohibited by applicable law or the receiving disposal facility

 

Additional restrictions may apply depending on the service, disposal facility, or material involved.

 

Customers must disclose potentially hazardous or unusual materials before service.

 

If prohibited materials are discovered, Dash Away Hauling may decline their removal or require the customer to arrange for their proper handling.

 

Any additional charges related to the discovery or handling of prohibited materials will be addressed in accordance with the applicable agreement and law.

 

12. Customer Responsibilities and Property Access

 

Customers are responsible for providing accurate information and reasonable access to the service location.

 

Before service begins, customers must:

• Identify the items intended for removal.

• Remove or secure personal belongings that are not intended for disposal.

• Provide safe access for personnel, vehicles, and equipment.

• Inform Dash Away Hauling of known hazards, underground utilities, septic systems, irrigation lines, or other vulnerable property features that may affect the work.

• Obtain necessary permission for work or dumpster placement on property they do not own.

 

Customers should inform Dash Away Hauling of any known limitations involving driveways, private roads, gates, overhead obstructions, or weight-restricted surfaces.

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Dash Away Hauling reserves the right to stop or decline work when conditions present a safety concern.

 

13. Property Damage

 

Dash Away Hauling will exercise reasonable care when performing services and operating equipment.

 

Customers acknowledge that heavy vehicles, dumpsters, and equipment may place substantial weight on driveways, lawns, gravel, pavement, and other surfaces.

 

Customers must disclose known property conditions that could affect safe access or equipment placement.

 

Responsibility for property damage will depend on the circumstances, the parties' respective actions, the applicable service agreement, and governing law.

 

Nothing in these terms automatically releases Dash Away Hauling from liability for damage caused by its own negligence or other conduct for which liability cannot lawfully be excluded.

 

Customers remain responsible for damage they cause to rented equipment, as described in Section 9.7.

 

14. Demolition, Land Clearing, and Landscaping

 

Demolition, land clearing, and landscaping projects are performed according to the scope of work agreed upon with the customer.

 

Customers are responsible for disclosing known underground utilities, irrigation systems, septic systems, property boundaries, structural concerns, and other relevant site conditions.

 

Projects involving unexpected site conditions, hidden materials, or changes to the requested work may require a revised estimate.

 

Additional work or charges must be communicated and approved before proceeding.

 

Dash Away Hauling may decline or suspend work if unexpected conditions create a safety concern or require specialized services outside the agreed scope.

 

15. Completion of Services

 

Services will be performed according to the agreed scope of work.

 

Customers should inspect the completed work when reasonably possible and promptly notify Dash Away Hauling of any concerns.

 

Any request for additional work outside the original agreement may require a separate estimate.

 

Dash Away Hauling does not guarantee that an area will be restored to its original condition unless restoration is expressly included in the agreed scope of work.

 

16. Limitation of Liability

 

Any limitation of liability must be interpreted in accordance with applicable law and the specific service agreement.

 

Nothing in these terms is intended to exclude or limit liability where doing so is prohibited by law.

 

Any additional limitation of liability applicable to a particular service must be separately reviewed and incorporated into the customer's service agreement before use.

 

17. Indemnification

 

Any indemnification obligations between Dash Away Hauling and a customer must be expressly stated in the applicable service agreement and comply with Texas law.

 

This section does not, by itself, require customers to indemnify Dash Away Hauling against claims arising from Dash Away Hauling's own negligence.

 

18. Governing Law and Disputes

 

These Terms of Service are governed by the laws of the State of Texas, to the extent permitted by applicable law.

 

Customers are encouraged to contact Dash Away Hauling directly regarding billing concerns, service issues, or other disputes so that we have an opportunity to review the matter.

 

19. Changes to These Terms

 

Dash Away Hauling may update these Terms of Service periodically.

 

Revised website terms will be posted on our website with an updated effective date.

 

Changes to website terms will apply prospectively.

 

Changes to an existing service agreement will not automatically take effect merely because revised terms are posted on our website.

 

Any modification to an existing service agreement must comply with the agreement's amendment provisions and applicable law.

 

20. Contact Information

 

If you have questions about these Terms of Service or would like to discuss an existing service agreement, please contact us.

 

Dash Away Hauling

Phone: (512) 434-3929

Email: info@dashawayhauling.com

Website: https://www.dashawayhauling.com